Urgent Mental Wellbeing Help and Support

Are you struggling with your mental health right now and need urgent help and support?

If you are having thoughts of suicide, are harming yourself or have thought about self-harm, it's important to tell someone.

These thoughts and feelings can be complex, frightening and confusing, but you do not have to struggle alone.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, contact one of the organisations below to get support right away.

Dial 999

In a life-threatening emergency, phone the emergency services and ask for an ambulance.

When to call 999

Urgent mental health support

National Health Service

Where to get urgent help for mental health

If you have urgent mental health needs, find your local 24/7 mental health crisis line.

NHS 111 British Sign Language (BSL) Service

NHS 111 British Sign Language (BSL) Service

People with hearing problems can use the NHS 111 British Sign Language (BSL) service.

Crisis support for young people

PAPYRUS - prevention of young people suicide

If you're under 35 and feel that life is not worth living any more, call Papyrus's HopelineUK from 9am to 10pm weekdays and 2pm to 10pm on weekends:

Childline - Online, On the phone, Anytime

If you're under 19, you can also speak to Childline. The number will not appear on your phone bill:

Free 24-hour listening support


Whatever you're going through, Samaritans are here to listen at any time of the day or night. You can talk to them about anything that's troubling you, no matter how difficult:

Shout 85258

Shout 85258 offers confidential 24/7 crisis text support for times when you need immediate assistance:

CALM - Campaign Against Living Miserably

CALM is the Campaign Against Living Miserably, for people in the UK who are down or have hit a wall for any reason:

Hub of Hope

No matter what you're going through, you should not have to do it alone. The Hub of Hope is a national database that brings together local mental health services.

Find support near you now

Writtle University College students

If you are a current Writtle University College student this link moodle.writtle.ac.uk/mod/page/view.php?id=188607 takes you to the Wellbeing team Moodle page where you will find self-help resources and information to help signpost you to internal and external wellbeing support services.

For students wanting to speak to someone urgently, please consider accessing our Student Assistance Programme on 0800 0283766*.

Health Assured

Student Assistance Programme

Confidential Helpline
0800 0283766*

  • Relationships
  • Legal
  • Debt
  • Stress & anxiety
  • Lifestyle addictions
  • Education pressures

* The Health Assured Student Assistance Programme helpline is a separate service, commissioned and offered to students of Writtle University College (WUC). Health Assured provides a confidential service and the information WUC students discuss with their helpline support workers is not routinely provided to the University College unless a student's health, wellbeing or welfare is judged to be at imminent risk. In these circumstances, and where the support worker thinks the student needs additional support, they will seek consent to share student's name and information about their concerns with WUC's Wellbeing and/or Safeguarding Team so that they can provide the student with further help. In some circumstances where the student is are not able to provide consent or where they refuse consent, Health Assured may still decide to share relevant information with the University where it is necessary to protect their or another person's vital interests.