Links to external agencies

We have direct links with a variety of external agencies that may be able to provide further help and support. Below are some hyperlinks to them and others that you might find useful:

Who are they? Link to their website
Citizens Advice Bureau
The Citizens Advice service helps people to resolve their problems. As the UK's largest advice provider they are equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing plus everything in between
Samaritans is a confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair.
Helpline: 08457 90 90 90
Email :
Women's Aid
Women's Aid is the key national charity working to end domestic violence against women and children. We support a network of over 500 domestic and sexual violence services across the UK.
Helpline: 0808 2000247
Action of Family Carers
Action for Family Carers, formerly known as Maldon Carers Centre, was founded in 1989 and is a registered charity providing support and information to unpaid Carers.
Helpline: 01621 851640
Essex County Council Transition Pathway Service
Essex County Council's Transition Pathway Service helps young people with a Statement of Special Educational Needs and/or additional needs plan their journey from childhood to adulthood and this is called 'Transition'. The Transition Pathway Service will work with young people and their families from aged 13 and can offer support up until their 25th birthday.
Bullying UK
Anti bullying advice
Helpline: 0808 8002222
The Beaumont Society
The Beaumont Society is a national self help body run by and for those who cross-dress or are trans-sexual. They welcome all transgender people and their partners, regardless of gender, sexual orientation, race, creed or colour, and all varieties from nervous new transgender people to those who are experienced and confident in their second gender. They support transgendered people, their partners and families, as well as advising and training on transgender issues.
Helpline: 01582 412220
Support for young people (up to the age of 19) who are trying to cope with gender identity issues and their families
Information line: 0208 1234819
Alcoholics Anonymous
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership.
Helpline: 0845 769 7555
Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else's drinking, regardless of whether that person is still drinking or not.
Helpline: 020 7403 0888
Confidential drugs advice
Helpline: 0800 77 66 00
Open Road
Open Road is a registered charity that provides support for individuals affected by drugs and alcohol across Essex and Suffolk. We also work with the Norfolk & Suffolk Probation Trust.
Contact line: 0844 499 132
Essex Young People's Drug & Alcohol Service
Essex Young People's Drug and Alcohol Service works with children, young people and families affected by drug or alcohol use.
Regional helpline for everything lesbian, gay, bisexual and transgender across East Anglia. Social activities, groups, events, sexual health, information & support. In particular, advice can be given to those who have experienced homophobic abuse. Have list of local groups and venues. Based in Colchester, Ipswich and Southend on sea.
Regional helpline: 08451 23 23 88
Cruse Bereavement
Cruse's vision is that all bereaved people have somewhere to turn when someone dies. Grief is a natural process, but some people need support to understand and cope with what can be a devastating experience. Cruse offers specialist website, telephone, email and face-to-face support for adults, children and young people.
Helpline: 0844 4779400
Victim Support
Victim Support are the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.
Support line: 0845 3030900
South Essex Rape & Incest Crisis Centre
SERICC covers the areas of Thurrock, Basildon and Brentwood. As a voluntary organisation and a registered charity, the organisation is confidential and independent from social services, the police and other official agencies. It provides a service to women and girls over 13 years old who have been raped, sexually assaulted, experienced child sexual abuse, sexual harassment or who have experienced any form of sexual violence or attempted sexual assault.
Telephone Helpline: 01375 380609
Chelmsford Counselling Foundation
CCF aims to offer individual, couple and group counselling at an affordable price to people living in Chelmsford and surrounding districts. The Foundation is committed to the professional practice of counselling, seeking to promote personal growth towards psychological and emotional health.
Contact number: 01245 284890
South Essex & Central Essex Mind
Mental health services
Chelmsford Office telephone number 01245 345083 and email
Basildon Mind
They offer services, support and advice to people with mental distress. We also provide information to professionals, carers, family and friends.
Telephone: 01268 284130